Every day, thousands of prospective patients search the web looking for information to help them choose a medical specialist. Due the sensitive nature of many medical issues, a phone call may not be the most comfortable option for some people, especially from work or in a public place. OVC Chat Box, however, can provide your potential patients a safe and secure alternative for connecting with your office.
Maintaining Patient Privacy
Incorporating OVC Chat Box into your practice’s website will allow you to offer immediate assistance to prospective patients no matter what concerns they may have. OVC Chat Box is fully compliant with HIPAA privacy regulations and utilizes state-of-the-art encryption systems to ensure complete confidentiality. Our team will customize a secure live chat program for your office that offers the convenience and security that can set you apart from other medical providers.
Live Chat Operators at Your Direction
Our chat operators are highly-trained customer service professionals with a track record of quality results. We will work with you to develop scripts that meet the needs of your office and help turn leads into satisfied patients. OVC Chat Box also offers the unique capability of connecting a chat visitor directly to your office during appropriate hours at no extra charge.
Convenient Access to Live Chat 24 Hours a Day
In today’s busy world, it can difficult to find the time to look for a doctor or medical specialist. For many, connecting with your office during normal business hours may be virtually impossible. Our HIPAA compliant live chat system is available on your website 24 hours a day, every day of the year. Answers are just a few clicks away for your prospective patients, any time of the day or night.
Perfect for All Types of Medical Offices
The health care landscape has changed dramatically over the last several decades and patients have begun to recognize the value of choosing their own medical providers. Many patients, however, never realize a particular medical specialist exists until health issues force them to find one. OVC Chat Box can offer convenient live chat services to providers specializing in:
- Dentistry and orthodontics;
- Laser eye surgery, including LASIK;
- Physical therapy and chiropractic;
- Hair Restoration and cosmetic surgery;
- Fertility and related services;
- Psychology and psychiatry; and
- Many, many others.
If you would like to know more about offering your prospective patients the convenience and confidentiality of an interactive live chat system, contact OVC, INC. today at (888) 880-8552 for a consultation. Our experienced design team will assist you in creating a high-quality web experience that helps turn casual visitors into loyal patients.